Learn about our rental policies and get information about car rental insurance before renting a car from GoCayman Car Rental

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Airport Shuttle Pickups

AIRPORT PICKUPS: Upon clearing customs, go to Door #3 in the curbside pickup zone and call our office at 1-345-938-4402 to have our SHUTTLE dispatched to collect you. We are less than 5 minutes from the airport.

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GENERAL INFORMATION

During busy holiday periods the processing of your booking request may take a longer time. If the requested rental vehicle is not available, we will contact you to facilitate alternate arrangements before your pickup date.

Free Shuttle Service is not provided while the rental office is closed. Taxi fare is on average $10 - $15 USD.

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Pickups and Shuttle Service Outside George Town

We cannot deliver your vehicle to you, but offer FREE SHUTTLE SERVICE from the Airport, Seven Mile Beach, and George Town. Restrictions may apply.

Free pickup and drop off shuttle service is not available for East End, Bodden Town or North Side/Rum Point. No taxi fare refund to and from Morritts Tortuga Resort, Wyndham Reef Resort or outside George Town. US$50 shuttle fee from Bodden Town, East End and NorthSide, depending on location.

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Cruise Ship Passenger Pickup Location

CRUISE SHIP PASSENGERS with reservations or who upon arrival request a rental, receive shuttle service to and from the Cruise Ship Terminal for a nominal transportation fee of USD12.00 Roundtrip. Our office is located 5-8 minutes from the cruise ship dock. Pick-up is by the Hardrock Cafe on the waterfront by the South Terminal.

Main number: +1-345-943-4402
Whatsapp: +1-345-938-4402 -

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Pickup/drop-off when office is closed

The courtesy shuttle service is not available for pickup and drop-off during closed hours.
Our courtesy shuttle is available Monday - Saturday 8:30am - 5pm and Sundays from 10am to 3pm.

If you are returning your rental before our office opens, please put the keys in the key-drop box in the wall to the left of our front door and arrange a taxi to the airport.

Taxis generally cost US$ 12 - US$15.

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Privacy Policy

GoCayman Car Rental & SaveMore Rent-A-Car Ltd Privacy Policy:

Our website https://reservations.gocaymancarrental.com is secured & protected by an encrypted CLOUDFLARE SSL Certificate. We are committed to protecting your privacy. You can visit most pages on our site without giving us any information about yourself. But sometimes we do need information to provide services that you request, and this privacy statement explains data collection and use in those situations. This privacy policy statement covers only information that is collected through our website and does not cover information collected through any other site.

Online Reservation Submissions:
We never request financial information (such as credit card type, or credit card number & expiration date) over the phone, via email or when booking online .

If you reserve a vehicle through our secure website, we request certain personally identifiable information from you on our reservation form. You must provide basic contact information (such as name, e-mail address, phone number, & street address). We use this information to provide our agency with sufficient information to book the vehicle, and to contact you in advance if there is an issue concerning the rental. Also, we will be sending reminder emails etc. from time to time to assist in the reservation process.

When we transmit sensitive information over the internet, we protect it through the use of encryption, using Secure Socket Layer (SSL) protocol. We store the personal information you provide in computer servers with limited access that are located in controlled facilities. Your information is forwarded to us via email. Our Agency is unable to alter the information in any way.

Collection and Use of your Personal Information:
We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you are securing a car rental reservation through our online reservation system, or via email correspondence.
Certain information about your computer hardware and software is also securely collected. This information may include: your IP address, browser type, operating system, domain name, access times and referring Web site addresses. This information is used for the operation of the service, to maintain quality of the service, and to provide general statistics regarding use of https://reservations.gocaymancarrental.com.

Surveys or Contests
From time-to-time we may provide you the opportunity to participate in contests or surveys on our site. If you participate, we will request certain personally identifiable information from you. Participation in these surveys or contests is completely voluntary and you therefore have a choice whether or not to disclose this information. The requested information typically includes contact information (such as name, address, phone, zip, & e-mail address). We use this information to notify contest winners and award prizes, to monitor site traffic or personalize the site to send participants an email newsletter.

Special Offers and Updates
We may occasionally send you information on car rental promotions. Out of respect for your privacy, we present the option not to receive these types of communications. Please see the Choice and Opt-out section below in the Control of your Personal Information section.

Storage of your personal information:
As is true of most Web sites, we gather certain information automatically and store it in log files. This information includes internet protocol (IP) addresses, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We use this information, which does not identify individual users, to analyze trends, to administer the site, to track users' movements around the site and to gather demographic information about our user base as a whole. We do not link this automatically-collected data to personally identifiable information.

If you have questions or concerns regarding this statement, please contact us via email at [email protected].

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Age Requirements

Minimum Age: 21
Age 21 to 24 - Must have full license for at least a year. Young Driver surcharge of US$10 per day will apply. Age 25 to 80 - There is no additional fee for the spouse of the renter to be listed on the rental agreement.
Age 81 and over -- Drivers over 80 years ARE NOT ALLOWED. RENTER and drivers must be a minimum of 21 years of age or a maximum of 80 years old. All drivers must present a Full Drivers License, valid for at least 1 year.

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Additional Drivers

2 additional drivers permitted an additional charge of $ 5.00 applies per day(per additional driver)
Minimum Age for Additional Drivers: 21

- Drivers between 21 yrs to 24 years old will incur a daily underage fee of USD10.00 as well as the additional driver fee of USD5.00 per day. There is no additional fee for a spouse of the main renter on the rental agreement.

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Fuel Policy

Vehicles must be returned with the fuel tank: As It Left
Fuel surcharges will apply. Price depends on current market. Ask at counter.

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Deposit Requirements

Cash deposits are accepted. Cash deposits for preferred renters or low-risk customers is approved on a case-by-case basis by management.

We prefer to accept major credit cards as security deposit on rentals, however also allow local debit cards.

Deposits paid with a major credit card is reduced to US$200.00 EXCEPT WHEN DECLINING COVERAGE. In order to decline Third Party Liability Waiver (TLW), our mandatory security deposit is US$1000 or verifiable proof of Third Party Liability Insurance presented at the rental counter. Credit cards only provide coverage for damages to our rental car - NOT TO OTHER CARS - i.e. third party vehicles. The following are also accepted for deposit:
Debit Card, VISA, Master Card, AMEX, Discover

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Payment Methods

GoCayman Car Rental & SaveMore Rent-A-Car Ltd accepts the following methods of payment:
Debit Card, VISA, Master Card, AMEX, Discover, Cash

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Pick-ups and Drop-offs

Pick-ups and drop-offs available at airport and at hotels in George Town and Seven Mile Beach if rental is for 3 or more days. US$50 shuttle fee from Bodden Town, East End and NorthSide. Please note that we provide shuttle service to our office only.

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Optional Charges and Coverage

Basic L.D.W. 17.00 per day
119.00 per week
(BLDW): CI$13.94 or US$17 per day:
- Mandatory for rentals secured with debit cards. Covers loss and damage to the rental car with a CI$820 / US$1000 deductible. (All Damages under CI$ $820 to the rental car is the responsibility of the renter.) US$200 security deposit when using a credit card, or CI$250 for local Cayman Islands issued debit cards. Provides 100% protection for Third Party Liability claims.

Deluxe L.D.W. 25.00 per day
175.00 per week
US$25/day - Fully comprehensive "insurance" coverage with 0.00 deductible AND ROADSIDE ASSISTANCE included free of charge. US$100 security deposit when using credit or debit cards. Completely covers any damages to the rental car AND damages to third parties. No need to purchase additional Third Party Liability Waiver with this option.

Third Party Liability Waiver (TLW) 13.00 per day
91.00 per week
US$13 per day - TLW provides fully comprehensive coverage for any damages on Third Party Liability Claims. Damages or loss to the rental car is not covered under this option. Security deposit of US$1000 will be charged to your credit card if you decline TLW.

ROADSIDE ASSISTANCE 5.00 per day
35.00 per week
FREE Roadside Assistance service is automatically included in Deluxe LDW coverage option. .

Young Driver Fee: (21-24yrs) 10.00 per day
70.00 per week
US$10 daily, per driver between 21 to 24yrs.
Each driver must present a Full drivers license, valid at least one year. CREDIT CARD OR DEBIT CARD REQUIRED. NO CASH DEPOSIT RENTAL ALLOWED.
Full coverage Loss Damage Waiver not available to drivers between 21 - 24 years.

Child Toddler Seat 3.85 per day
26.95 per week
Description: Seat-belt strapped Child Seat

Cruise-Port Transfer 6.00 fixed
Get easy, stress-free quick transfers to and from the cruiseship port to collect your rental car at a discounted transfer cost of USD6.00 - one-way/USD 12 roundtrip.

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Cancelation Policy

Cancellations can be made up to 48 hours prior to the rental date. Kindly call our office or use our Quick Contact Form so that we will know you will not require your rental car.

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Insurance and Coverage

GoCayman Car Rental does not recognize collision insurance coverage offered by credit cards or overseas auto policies without printed confirmation of its validity for the Cayman Islands. To protect yourself from undue risk, we strongly recommend that you verify your coverage for damages to our rental car, and also for damages or injury to third parties.

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Geographic Restrictions

Vehicles must remain on the island of Grand Cayman. Driving on beaches is prohibited by Law.

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